Privacy Policy

 

Welcome to Cocona Studio terms of service and privacy policy page. We are an application and game developer startup that focuses on mobile devices (android and ios).

This page contains how we collect, use, store and process personal data that we may collect or receive from applications and games. We may collect personal data collectively by collaborating with certain agencies and or we may obtain personal data because you as a user send the data to us.

The purpose of the notification via this page is our compliance with the Regulation of the Minister of Communications and Information Technology Number 20 of 2016 Protection of Personal Data in Electronic Systems (Indonesia) and Regulation 2016/679 in the GDPR of the European Parliament regarding the processing of personal data and the free movement of such data (Regulation General Data Protection).

Personal Data We Collect or We Receive
When You Contact Us

When you contact our company whether it’s through the sales and marketing team, customer support team or our other team, we always ask for your data at least your name, email and mobile number. We do this as a guest book and our contact history data.

When you subscribe to our service

When you become a user of our subscription (whether paid or just a newsletter – FREE), we will collect your personal data at least your name and email. It is important for us to identify each user, send information as a form of subscription service and also handle any complaints or other matters that require such data.

When You Register With Our Service

When you register with our service, we will collect that information. We use this information as a unique identification for each user. We use this information to distinguish one user from another.

When You Update Personal Data on Our Services

When you update your personal data more fully, such as profile photos, educational information, portfolio information, work history information and other personal information. Then we will collect this data and use it according to the needs of the service. For example, if you update your profile photo for internship registration, then that photo becomes part of the company’s policy regarding internship services at our company.

When You Submit a Job Application

When you submit a job application to us, then of course you send your personal data. The data we collect is limited to the selection of new employees and as documentation or history of job applications that come to us. Because we can use the data again to offer job vacancies in the future.

Data We Collect Automatically
In addition to the data that you provide to us and we collect. There is also data that we automatically collect through the following features:

Google Analytics
We use technology such as google analytics and similar technologies to collect non-personal data such as how long you have been accessing our services, the number of times you access our services in a day, the order in which you access our services and other data that allows us to improve and improve the quality of our services.
Facebook Pixel
We also use technologies such as the Facebook Pixel to carry out marketing activities primarily for retargeting. The data collected is following the policies and directions of the Facebook Pixel technology.
Make sure you understand the data usage of these technologies.

How We Use That Personal Data
We Use Personal Data to Improve Services

Personal data such as analytics and pixels will help us to make decisions. The decision-making aims to improve services and develop our services to a higher quality and better level. For example, data such as how long certain pages are accessed, how many access certain pages and similar data.

We Use Personal Data to Submit Information

We also use personal data to transmit information to our users. The information we send varies depending on the service used. For example, information about subscriptions to certain services, learning schedule information or progress information and learning reports.

We Use Analytics Data to Provide Personalization

We also use data analytics to provide personalized services. For example, we use user data to find out which users want certain learning targets. Therefore, our service will use this data to adjust itself so as to provide satisfaction to our service users.

Sharing Personal Data with Third Parties
Sharing Personal Data within Corporate Entities

For operational and business purposes related to our services, of course we will share these data within our corporate entities with certain levels of positions. However, it should also be noted that not everyone within the corporate entity can access these data.

Only people with certain positions and certain accesses can access the data with full responsibility and undergo standard security procedures in our company. We ensure data will never be disseminated outside of our corporate entity.

Sharing Personal Data with Service Providers That Support Our Services

We use several third party services that support our services. For example, services for sending mass emails, of course we have to share your personal data such as emails to ask third parties to send information through their services.

Things like this, what happens is that the personal data is included in the terms of use of our company’s personal data which is adjusted to the provisions of the owner of the third party service.

If You Break the Law or Violate Company Terms

In the future, you may violate the law or violate the terms that we have set in the way of using our services. So, we can use that data to be disclosed to the authorities or we use it as appropriate to follow up on violations of these laws or provisions.

Third Party Services
Please be aware that when using the Services, you may be directed (via hyperlinks or other means) to, or may interact with, third party websites, applications, services and online communities that are not affiliated with us (such as Facebook, Instagram, and others). other). In addition, if the Service is integrated with a third party service, the application programming interface (API) performing the integration will allow the relevant third party to serve you certain content as well as access some of your Account Content. For example, if you wish to upload or share your Account Content to an integrated third party service such as Instagram or TikTok, or to use certain functions within those services, the API will allow the relevant third party to access your Account. Content (such as your photo library). In addition, when you pay for a Service or a fee-based item, your payment will be processed by a third-party payment processor, such as Google or Apple’s in-app purchase mechanisms. Any personal data that you provide in connection with it is provided to the applicable third party.

We do not control, and are not responsible for, the privacy practices of such third parties, or for their content, products and services, and we encourage you to read the terms and conditions and privacy policies of each third party you choose to use. or interact with.

Contact us
You as a user of our service, can contact our team to get more information regarding the use and protection of personal data to coconastudio@hotmail.com please Include your full name, agency and the questions you asked.